Recent content by rocker

Placed an order months ago with "inksupply.com" (and paid for it). Nothing came, and they would not respond to phone messages or emails. I should have checked on this site before placing my order and I would have found my situation was not unusual. I finally gave up (asked credit card company...

I am getting a B200 error on my MX850. I realize that this typically means the print head is done, but in this case I am not so sure because when I lift the lid, nothing happens at all. I would expect if it is a faulty print head, that the carriage would still travel to the center (allowing you...

We are currently using an MX850 (and have some spares) so plan on continuing with this model for some time. If we update to Windows 10 and don't care to put up with constant "incompatable driver" warnings (I am assuming that there is a W10 driver available that we can choose to download or...

I had been unable to log in with IE9 and had switched to IE11 with no change. I just tried it (doing everything exactly the same as all the failed attempts) and log in went smoothly (twice). Hopefully the problems are behind us.

I have been having trouble logging in to the new site (about 15 tries over 4 days with 0 successful). I am using Win 7 and IE9. I switched to IE11 with the same result. When I enter my name and password and click submit, the page just renews without logging me in (showing the "log in" option in...

I have just purchased a used MX850 that has not been used for the past few months that I want to keep for a spare (in storage). I did a nozzle check which was OK. The cartridges in it are a mixture of Canon OEM and Staples refurbished (it looks like they were originally Canon). If I seal the...

The connector just pulls apart (no locks to lift or depress). I believe from the photo that the yellow wires are in the male connector half and the grey wires are in the female. The housing of the female half has outside locking tabs for situations where the connector is mounted in a hole in a...

On page 1-33 it does show behind the logic board, but they have had several pages of disassembly before that, as if the printer was going to be totally disassembled. I had simply removed the RH and LH side covers, and there is very littly of the inner workings visible. I can peak through one of...

I have the RH cover off (thanks to the earlier link to manuals), but I can't really see anything. The logic board covers that whole side, and it appears that the metal side of the machine underneath the logic board would still block my view if I remove the logic board (except for a couple of...

I have finally been able to get back to my printer problem. I tried cleaning the whole purge unit area with Windex on a toothbrush as suggested, however the noise-making is unchanged. Afterwards, while testing it with the cover open and the "cover open" switches defeated, I noticed that at...

Thank-you everybody for your help! I will recheck the top of the purge unit later today and report back.

With the power disconnected the print head slides manually all the way left and all the way right with no problem. It seems to easily travel the proper distance to the RH, as there is only the print head locking lever (on the LH side of the print head) remaining visible in the opening in the...

I have visually checked for anything that might be interfering with free movement of the print head and everything seems fine. The pads underneath are in place and reasonably clean. If I start with the cover open and power disconnected, and then connect power while holding both "cover open"...

Upon more testing: With the cover open and the switch on the RH side depressed (but not the cover-open switch on the LH corner) the print head was at the far RH. However, with the cover open and both switches depressed so it will actually print, the noise occurs when the print head is slightly...

The print head is at the far right-hand when the noise occurs.