I was copying a few pages using ADF and when it was done, the printer started giving this message. I checked for any paper jams in all the places that the manual suggests and didn't find any. The manual specifically has the below two reasons for this specific message:
I was able move the ink head smoothly after switching off the printer, and I didn't find any visible obstructions either. Could the waste ink tank be full to cause this message? I have seen reports that indicate a different message when waste ink tank is full (including the existence of a warning that it is nearly full, which I never got), so I am wondering if this could really be the issue. Does anyone have an experience with this message? What else can I check? Any help in clearing it will be appreciated.- There may be an obstruction that is not allowing the Print Head Holder mechanism to move.
- The waste ink tank* (which holds the ink used for print head cleaning) is nearly full.