NeoSonic
Newbie to Printing
- Joined
- Mar 9, 2023
- Messages
- 2
- Reaction score
- 1
- Points
- 5
- Printer Model
- Canon i9950
Hi all,
Trying to get a i9950 working after replacing the print head due to a 5 amber light error code, printer has been sat in a box for probably 8 or 9 years.
I have fitted a replacement print head that I grabbed from Amazon for £34 & some 3rd party cartridges.
The print head looked fine but had a strong stagnant water smell so I assume its been washed out before or something?
There were also some little orange balls like mould around a couple of the nozzles so cleaned them off with some cotton buds.
I have run a basic head alignment & printed out the suggested test page, only 3 out of the 8 of the columns were faintly visible.
After proceeding the printer failed the automatic part of the alignment so I held the reset button next to the power button as instructed by the status monitor.
I then ran the clean operation 3 times, the deep clean once & printed another test page, which came out faint & streaky with only the same 3 colours visible.
After running a few more clean operations I'm not getting anything at all from a test page.
I managed to get the printer open & have had a look at the underside of the purge unit & it doesn't look like the 2 black tubes have become disconnected.
There are 2 sort of white nozzles? on the back of the motor looking thing near the purge unit with a small amount of ink in them but I don't know if that's related?
While the printer was open I decided to rinse out the 2 filters that sit on top of the purge unit & clean the little fins at the top of the purge unit.
After loosely putting it back together I'm still not getting anything on the test page.
If I look inside the printer I can see that one of the pads on top of the purge unit has a small amount of ink in it & one has quite a large amount in it after that last test page.
Should I return the print head or does it sound like a purge unit issue or is it something else?
If anyone has some suggestions or ideas I'd really appreciate it, would hate to have to throw this beast of a printer away after all these years.
I have attached some images below to help illustrate some of my points.
Thanks
![Print Head Underside.jpg Print Head Underside.jpg](https://www.printerknowledge.com/data/attachments/15/15212-d230dd26440aea00a5e60a56a9075e7a.jpg)
![Purge Pipes.jpg Purge Pipes.jpg](https://www.printerknowledge.com/data/attachments/15/15215-99f7550a101681768477874dd76cab79.jpg)
![Purge Pipes 2.jpg Purge Pipes 2.jpg](https://www.printerknowledge.com/data/attachments/15/15214-42a20e4af570aa17179e75f2ad15abd2.jpg)
![Purge Pads.jpg Purge Pads.jpg](https://www.printerknowledge.com/data/attachments/15/15213-865c4940d0a364be4908acb7a9070e87.jpg)
![Alignment Test Page.jpg Alignment Test Page.jpg](https://www.printerknowledge.com/data/attachments/15/15210-677484e60325c26c12f74dcb44b745c2.jpg)
![Test Page.jpg Test Page.jpg](https://www.printerknowledge.com/data/attachments/15/15216-827e9855a5198490f70761927c18897d.jpg)
Trying to get a i9950 working after replacing the print head due to a 5 amber light error code, printer has been sat in a box for probably 8 or 9 years.
I have fitted a replacement print head that I grabbed from Amazon for £34 & some 3rd party cartridges.
The print head looked fine but had a strong stagnant water smell so I assume its been washed out before or something?
There were also some little orange balls like mould around a couple of the nozzles so cleaned them off with some cotton buds.
I have run a basic head alignment & printed out the suggested test page, only 3 out of the 8 of the columns were faintly visible.
After proceeding the printer failed the automatic part of the alignment so I held the reset button next to the power button as instructed by the status monitor.
I then ran the clean operation 3 times, the deep clean once & printed another test page, which came out faint & streaky with only the same 3 colours visible.
After running a few more clean operations I'm not getting anything at all from a test page.
I managed to get the printer open & have had a look at the underside of the purge unit & it doesn't look like the 2 black tubes have become disconnected.
There are 2 sort of white nozzles? on the back of the motor looking thing near the purge unit with a small amount of ink in them but I don't know if that's related?
While the printer was open I decided to rinse out the 2 filters that sit on top of the purge unit & clean the little fins at the top of the purge unit.
After loosely putting it back together I'm still not getting anything on the test page.
If I look inside the printer I can see that one of the pads on top of the purge unit has a small amount of ink in it & one has quite a large amount in it after that last test page.
Should I return the print head or does it sound like a purge unit issue or is it something else?
If anyone has some suggestions or ideas I'd really appreciate it, would hate to have to throw this beast of a printer away after all these years.
I have attached some images below to help illustrate some of my points.
Thanks
![Print Head Mould.jpg Print Head Mould.jpg](https://www.printerknowledge.com/data/attachments/15/15211-85fe5b72460ea69db4ed9fa02bfb2b45.jpg)
![Print Head Underside.jpg Print Head Underside.jpg](https://www.printerknowledge.com/data/attachments/15/15212-d230dd26440aea00a5e60a56a9075e7a.jpg)
![Purge Pipes.jpg Purge Pipes.jpg](https://www.printerknowledge.com/data/attachments/15/15215-99f7550a101681768477874dd76cab79.jpg)
![Purge Pipes 2.jpg Purge Pipes 2.jpg](https://www.printerknowledge.com/data/attachments/15/15214-42a20e4af570aa17179e75f2ad15abd2.jpg)
![Purge Pads.jpg Purge Pads.jpg](https://www.printerknowledge.com/data/attachments/15/15213-865c4940d0a364be4908acb7a9070e87.jpg)
![Alignment Test Page.jpg Alignment Test Page.jpg](https://www.printerknowledge.com/data/attachments/15/15210-677484e60325c26c12f74dcb44b745c2.jpg)
![Test Page.jpg Test Page.jpg](https://www.printerknowledge.com/data/attachments/15/15216-827e9855a5198490f70761927c18897d.jpg)
Last edited: