purge unit

Hi all, Trying to get a i9950 working after replacing the print head due to a 5 amber light error code, printer has been sat in a box for probably 8 or 9 years. I have fitted a replacement print head that I grabbed from Amazon for £34 & some 3rd party cartridges. The print head looked fine...

I had a fuzzy horizontal line during print-head alignment value print out. I removed right side cover of to get to the timing strip and was able to clean it. Being curious I turned the exposed gears with my fingers to see the operation of the mechanism. Now it won't initialize properly and I...

Hello everybody, My Pro-10s produces excellent prints and I am quite satisfied with it. However, after "bottom ink cleaning" (a maintenance operation in the printer driver) the sheet of paper used shows some ink smudges (s. the attached pictures). When doing the cleaning with the top cover...