blakeo82
Newbie to Printing
- Joined
- Jan 14, 2020
- Messages
- 5
- Reaction score
- 7
- Points
- 8
- Printer Model
- Epson ET-7750
Hi all, I am new and I have been struggling a bit finding a printing solution for my project. Perhaps someone knows... Epson just sold me an ET-7750 as I told them I needed a dye based printer that would auto duplex and have a low cost per page. Also, because its a photo-like project, I wanted some UV protection. I understood this printer to have 5 tanks, 4 dye and one pigment.
Now that I have the printer, it seems that if I want to use the duplex function, I have to leave it set to plain paper. Leaving the printer set to plain paper seems to leave the pigmented black tank engaged and my prints smear all over.
I called Epson (twice) and their technical support people insist there is no setting combination that allows me to use the duplexer and only the 4 dye tanks. I am not clear if their sales team is correct or technical support. Tech support really didn't sound like they had any idea, it took a while for them just to understand some of the ink that came with it was dye based.
I was just wondering if anyone knew - can I use the CMY and Photo Black (only) with the auto duplex function? I am using a Mac, I see lots of color profiles installed by Epson for different stock but other than it printing out looking vastly different, it seems to still have some amount of black pigment ink in it, from what i can tell.
I should also probably mention I don't know what I am doing. I wanted something turn key that I didn't have to create custom color profiles (because I don't even really know what that means) and put non-stock ink into a printer, but maybe thats just what has to happen. I have read the WF-7720 is a very capable printer, if I can't do make something work out of the box, maybe thats a more appropriate route.
Does anyone have any advice for getting this ET-7750 to dance the way I need it too or should I put it back in the box and look for an alternative? It was significantly more printer than I cared to buy anyway so you break my heart. (And i you have advice for an alternative to consider, please share, I am not clear what the next option to try for me should be)
Thanks for your help or any guidance you can provide.
Blake
Now that I have the printer, it seems that if I want to use the duplex function, I have to leave it set to plain paper. Leaving the printer set to plain paper seems to leave the pigmented black tank engaged and my prints smear all over.
I called Epson (twice) and their technical support people insist there is no setting combination that allows me to use the duplexer and only the 4 dye tanks. I am not clear if their sales team is correct or technical support. Tech support really didn't sound like they had any idea, it took a while for them just to understand some of the ink that came with it was dye based.
I was just wondering if anyone knew - can I use the CMY and Photo Black (only) with the auto duplex function? I am using a Mac, I see lots of color profiles installed by Epson for different stock but other than it printing out looking vastly different, it seems to still have some amount of black pigment ink in it, from what i can tell.
I should also probably mention I don't know what I am doing. I wanted something turn key that I didn't have to create custom color profiles (because I don't even really know what that means) and put non-stock ink into a printer, but maybe thats just what has to happen. I have read the WF-7720 is a very capable printer, if I can't do make something work out of the box, maybe thats a more appropriate route.
Does anyone have any advice for getting this ET-7750 to dance the way I need it too or should I put it back in the box and look for an alternative? It was significantly more printer than I cared to buy anyway so you break my heart. (And i you have advice for an alternative to consider, please share, I am not clear what the next option to try for me should be)
Thanks for your help or any guidance you can provide.
Blake