Mg5350 Line Feed Problem

stratman

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stratman

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john_husk

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My MG5350 mainly prints OK, but has a line feed problem at the bottom of every sheet. I've attached some photos to show the problem ...
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Fault #2. Wouldn't run the Canon Service Tool - flashes the orange lamp (4 flashes) when trying to enter service mode.

Hi Ian,
you mentioned the Cannon Service Tool, can you point me to where I can get this useful utility or download link / dropbox / email / other ?
I have the same printer which is working but does get dirty on the black print head but in the future might have your problem.
thanks for you help and useful posting
regards
John
edit fixed by Moderator
 

PeterBJ

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This post has a link to a download of the Canon Service Tool v3400. The link works at this time of posting.

I cannot tell you the procedure for entering the service mode, as the service manual seems nowhere to be found. If you have questions about service mode and service operations for your printer, please post them in the "Canon service tool v2000" thread.
 
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