Canon Service Tool Software?

[turbguy]

How specific are the "service tools" available for download vs. printers? Does one tool work for all?

What I'm looking for is the proper version to use for the PRO-100.

 

[The Hat]

I originally tried several of these Services Tools before I got one to work on my Pro1, I found the Version 3.22 work the best using Win Xp 32, PM me if you require a copy.

I used to use the five button sequence also to enter Service Mode before my printer got its new firmware upgrade, now that particular button sequence sadly no longer works.

 

[PeterBJ]

Only the versions 3200 and 3400 of the service tool work with 64 bit Windows. All versions of the service tool work with 32 bit Windows. See more info in this post: http://www.printerknowledge.com/threads/canon-service-tool-v2000.6615/ and note that a USB cable is necessary even if the printer is wireless. The service tools don't work with wireless. It is also important that only the printer you want to do service mode operations on is connected to the computer.

But there seems to be problems with the service tools and the newest printers. This could be caused by the printers not being supported by the service tools or that a different procedure to enter service mode is needed. See this thread: http://www.printerknowledge.com/threads/ip7250-service-mode.8134/

An error 006 from the service tool indicates that the printer had not entered service mode. An error 002 indicates that a function not supported by the printer was chosen. If everything is greyed out in the service tool window this indicates that the printer is not supported by the service tool. See this post: http://www.printerknowledge.com/threads/canon-service-tool-v2000.6615/page-2#post-49800

 

[PeterBJ]

@turbguy . Bithead successfully entered service mode on his Pro 100: http://www.printerknowledge.com/thr...-displayed-ink-levels.8327/page-15#post-66132