Canon Pixma G4400 Error 5B00

Geo17

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I have a Canon Pixma G4400 printer, I can't switch it to service mode to unlock the 5B00 error.

i can't put my printer G4400 to service mode...

Cause: In Canon Reset Tool to click ,, panel check'' all the lights on the printer turned on, it stayed on for a while but nothing could be heard, I couldn't stop it. I unplugged it and since then I can only switch it to service mode.
Can you help me ?

Thanks!
 
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PeterBJ

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It looks to me like service mode is locked, maybe due to using a too old version of the service tool. Which version did you use?
 

Geo17

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Service Tool v4905
 

PeterBJ

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I guess it was bought at E-Bay? Did the seller claim the tool should work with the G series printers?
 

Geo17

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No, i found free to internet.
 

Geo17

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Is there a solution to my problem?
Or do I take her to the service?
Or throw it out the window?
Thanks!
 
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