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Placed an order months ago with "inksupply.com" (and paid for it). Nothing came, and they would not respond to phone messages or emails. I should have checked on this site before placing my order and I would have found my situation was not unusual. I finally gave up (asked credit card company...

I am getting a B200 error on my MX850. I realize that this typically means the print head is done, but in this case I am not so sure because when I lift the lid, nothing happens at all. I would expect if it is a faulty print head, that the carriage would still travel to the center (allowing you...

We are currently using an MX850 (and have some spares) so plan on continuing with this model for some time. If we update to Windows 10 and don't care to put up with constant "incompatable driver" warnings (I am assuming that there is a W10 driver available that we can choose to download or...

I have been having trouble logging in to the new site (about 15 tries over 4 days with 0 successful). I am using Win 7 and IE9. I switched to IE11 with the same result. When I enter my name and password and click submit, the page just renews without logging me in (showing the "log in" option in...

I have just purchased a used MX850 that has not been used for the past few months that I want to keep for a spare (in storage). I did a nozzle check which was OK. The cartridges in it are a mixture of Canon OEM and Staples refurbished (it looks like they were originally Canon). If I seal the...

For the last 1 or 2 months our MP830 has been making a LOUD ratcheting noise, sometimes before it prints, and always 1 or 2 minutes after it has completed printing. The printer, fax, scanner, and ADF are all working fine, and there is no error messages or bits of paper stuck anywhere. I am...