ET-8500 refusing to print anything

[Plethon]

Problem solved at last! I made a call to Epson Support and, having established that the most likely cause was a communications issue, they asked me to print off a Connection report from the printer. As soon as I printed it I could see that the IP address I had entered on my MacBook for the printer was wrong. When I changed that, I could print once more.

Operator error - doh!

Thank you all very much for your input and thoughts.

 

[thebestcpu]

Glad you got it working
John Wheeler

 

[The Hat]

If the print job just vanishes and no errors report

It’s a real pity you didn’t vanish too.. You haven’t made a decent suggestion since you started..

 

[thebestcpu]

If the print job just vanishes and no errors report, then Mac OS X is likely still trying to communicate using the wrong protocol or an abandoned print queue. I would reset the print system on the Mac and then add the printer only through Epson's own driver (avoid the AirPrint drivers). Verify the printer can print a test page without any problem.

Great input @donaldolsen
Apparently, it did end up being a communication issue with the printer. On my p900, I had similar issues to what you mentioned: I had to reset the print system, reinstall the Epson drivers, and avoid the infamous AirPrint drivers. BTW - welcome aboard.

 

[The Hat]

Great input @donaldolsen

I must be the idiot then… that makes two…

 

[Garretwilliam]

Sounds like the job is being accepted by macOS but dropped before it reaches the printer.
I’d try removing it completely again, then add it back using the IP via “Line Printer Daemon - LPD” instead of the ET-8500 driver option. Also check the printer web page (enter its IP in a browser) to see if it’s actually receiving jobs.
If that still fails, it’s often a stuck print service on macOS-restarting the CUPS system or resetting the printing system usually fixes it.