z3100 cannot load paper

cyruspy

Printing Apprentice
Joined
Oct 2, 2022
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Printer Model
DesignJet z3100
Hello!,

I'm having trouble load a papel roll in my Z3100. It starts feeding, and after 3 tries the printer always blurbs a "paper too far from the blue line" message. Any pointers?
 

Classic Shots

Getting Fingers Dirty
Joined
Sep 1, 2018
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Printer Model
canon ix 6540
Look for the blue line on the printer and make sure your paper is loaded aligned with the blue line.
 

cyruspy

Printing Apprentice
Joined
Oct 2, 2022
Messages
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Printer Model
DesignJet z3100
Thanks for the feedback. There's something odd with this paper roll. Sheets load just fine, will try to get a different paper roll and test again.
 

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