Hi guys. Finally had to start replacing some ink cartridges in my refurb mp990 and after replacing a few, ran into a problem w/ the gray ink. When I replace the gray ink, it complains that it cannot recognize the ink tank (on ALL colors for some reason). If I replace it with the old one, it complains that there's no ink, but it works fine otherwise.
the ink is from my second refurb mp990 i bought, so it's canon oem ink.
Anyone ran into this problem? Any reason why inserting the new gray ink would cause it to not recognize any of the ink carts? Most of the time when I insert the cart, it lights up red, but after closing the top, it complains about the error again. When I open it back up, none of the lights are on until I take out the gray...then all of the other lights go back on.
Should I try to clean the contacts or something? Should I try contacting canon?
the ink is from my second refurb mp990 i bought, so it's canon oem ink.
Anyone ran into this problem? Any reason why inserting the new gray ink would cause it to not recognize any of the ink carts? Most of the time when I insert the cart, it lights up red, but after closing the top, it complains about the error again. When I open it back up, none of the lights are on until I take out the gray...then all of the other lights go back on.
Should I try to clean the contacts or something? Should I try contacting canon?