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Pro-10 purge pad wiper jammed

Discussion in 'Canon InkJet Printers' started by MJGadget, Jul 15, 2019.

  1. Jul 15, 2019
    MJGadget

    MJGadget Printing Apprentice

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    Location:
    Burnaby, BC, Canada
    Printer Model:
    Canon Pro-1, Canon Pro-10
    I had a Pro-10 shipped to me. I am guessing that it must have been dropped because the wiper blade assembly is jammed and I get a 5C00 error. Does anybody know how to open up a Pro-10 to access the wiper blade assembly?

    20190714_161604A.jpg
     
  2. Jul 15, 2019
    The Hat

    The Hat Printer VIP Moderator

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    Printer Model:
    Canon were, BUT 3D is better..
    Maybe these links will help you sort out your little problem, they are not directly or specific to your current problem but they’ll give you a complete picture as to what to expect when you go in..

    P.S. Give everything a good spray of Windex and wipe off the excess with a paper towel, and don’t be afraid to get things wet.. gloves are essential…

    https://www.printerknowledge.com/attachments/top-cover-removel-for-9500-pdf.3799/

    https://www.printerknowledge.com/threads/sending-receiving-a-printer-by-courier-post.9710/

    https://www.printerknowledge.com/threads/removal-of-top-cover-from-pro-9500.9961/
     
    PeterBJ likes this.
  3. Jul 15, 2019
    stratman

    stratman Printer VIP Platinum Printer Member

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    Printer Model:
    Canon MP830, Pencil
    If this is a new printer or still under warranty then call Canon tech support immediately.
     
    The Hat and PeterBJ like this.
  4. Jul 15, 2019
    PeterBJ

    PeterBJ Printer VIP Platinum Printer Member

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    Canon iP4300 + Epson scanner
    From the photo the printer looks brand new to me. Isn't the shipping company responsible for damage to goods they transport?
     
  5. Jul 22, 2019
    MJGadget

    MJGadget Printing Apprentice

    Joined:
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    Location:
    Burnaby, BC, Canada
    Printer Model:
    Canon Pro-1, Canon Pro-10
    I bought the printer "as is" on eBay for a very good price. I figured the print head was worth more than I paid. I am not sure why the original owner never went after the shipping company or maybe they dropped it themselves. There is no damage to the outer shell.

    I was able to take it apart and as I suspected, the wiper blade assembly had popped out of it's track. I have popped it back in and it seems to be fine. I have yet to re-assemble it to test.

    Taking the outer cover off is not the same as to the Pro-9500. The side covers do not pop up, they need to be slid to the back. The info on the Pro-9500 was very helpful in locating a lot of the tabs, they are just in different places. I will take some pictures and upload so others can follow.
    Michael
     
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