Printer "offline" with HP laptop but works perfectly for older Dell

ColinWB

Print Lurker
Joined
Sep 9, 2014
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Printer Model
Epson PX730WD
So when I print from the HP machine *windows 8.1) an error message comes up "Printer Offline". The printer is 'on' and in full working order. To test, my Dell laptop (Windows 7) prints first time, every time. The error must be with the HP but havng made sure I have the latest drivers I know not what more to do. I can solve the issue temporarily by uninstalling and re-installing the Epson via the Control Panel's printer section but the next time I want to print it has gone back to offline.

The problem started suddenly and out of the blue. Hep muchly appreciated.
 

Polly Parrot

Printing Apprentice
Joined
Feb 27, 2014
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Printer Model
Xerox 3615
Disable SNMP in the port settings of the driver. Not sure where they are for Epson but it should have the tab "Ports", the "Configure Port" somewhere on bottom right, un-tick box for SNMP Status Enabled. Epson should have it as it is a Windows thing. :)
 
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