Pixma ip1500 permanent paper jam-with video showing

[phidias81]

Hi. It's a few days I get the message "Paper jam. Remove the jammed paper, and press the Resume/Cancel button." But there is no paper! I tried also to disassemble the printer several time, but I can't see anything stuck anywhere and I keep on getting the same error. I also tried to print with 2 different computers. Here you can see the video of the printer disassembled with no paper and giving the paper jam error. Any solutions? thanks!

video link
http://video.google.it/videoplay?docid=5172755384836146141&hl=it

 

[Smile]

Hi. It's a few days I get the message "Paper jam. Remove the jammed paper, and press the Resume/Cancel button." But there is no paper! I tried also to disassemble the printer several time, but I can't see anything stuck anywhere and I keep on getting the same error. I also tried to print with 2 different computers. Here you can see the video of the printer disassembled with no paper and giving the paper jam error. Any solutions? thanks!

video link
http://video.google.it/videoplay?docid=5172755384836146141&hl=it

The sensor that detects paper jam might be stuck, or faulty. Try to get a service manula for your printer and check / replace the sensor.

 

[phidias81]

I've already tried with the service manual, but the only advice it's this, and it doesn't help.

Paper jam - Paper jam error
- Paper cannot be fed
- Cannot print
1. Remove the jammed paper from the
paper pick-up side.
As the LF roller slips on the paper, the
paper is not fed, causing the jam error at
paper ejecting.

I also tried to move manually the paper sensor (I think it's that little black lever) and when I move it, there is no paper jam error, but it doesn't feed the paper

 

[Smile]

I've already tried with the service manual, but the only advice it's this, and it doesn't help.

Paper jam - Paper jam error
- Paper cannot be fed
- Cannot print
1. Remove the jammed paper from the
paper pick-up side.
As the LF roller slips on the paper, the
paper is not fed, causing the jam error at
paper ejecting.

I also tried to move manually the paper sensor (I think it's that little black lever) and when I move it, there is no paper jam error, but it doesn't feed the paper

Try to cantact http://www.nifty-stuff.com/forum/profile.php?id=1854 perhaps he can help you.

 

[phidias81]

Is there a way to restore completely the printer and not only the waste ink pad?

I add some information: I used the printer for about 2-3 years, I always used non original ink (but I think it doesn't matter) and it stopped work while printing

 

[phidias81]

I thought the sensor was that one in the middle where I put a circle in the picture, but maybe I'm wrong. I posted 2 pictures with a close up of what I supposed to be the sensor, and the next 2 at wide angle so that someone can tell me which is the sensor

http://www.imagehost.ro/pict/0116341047a32de2790fc.JPG
http://www.imagehost.ro/pict/0116310947a32d2d4450a.JPG
http://www.imagehost.ro/pict/0116343947a32dff93efd.JPG
http://www.imagehost.ro/pict/0116350747a32e1b2cf49.JPG