passenger
Getting Fingers Dirty
I bought this printer more than one year ago (warranty expired), it worked great until this "error 6c10" occurred on lcd few months ago when trying to print or copy, although I used genuine canon cartridges.
After that, I noticed that printer does more cleaning cycles so more expensive ink is sucked in the purge unit, so I refilled cartridges with non-oem ink, but error still occasionally occurs.
I asked Canon support about this and they said something about "valve sensor in purge unit".
As I've read somewhere, I checked purge unit place with flashlight but didn't see any paper pieces or something like that.
Printing works fine except occasionally error blocks entire printer.
Any help before sending to service?
I suppose it is a hardware problem, not software?
After that, I noticed that printer does more cleaning cycles so more expensive ink is sucked in the purge unit, so I refilled cartridges with non-oem ink, but error still occasionally occurs.
I asked Canon support about this and they said something about "valve sensor in purge unit".
As I've read somewhere, I checked purge unit place with flashlight but didn't see any paper pieces or something like that.
Printing works fine except occasionally error blocks entire printer.
Any help before sending to service?
I suppose it is a hardware problem, not software?