Ip4200 Canon - purple cloud around text in printing on dvd media

[spencer101]

I have been using refill hobbicolors for some time 4-5 refills of each cartridge. Occasionally a purple cloud would come round the text when printing on dvd media. I have tried everthing -alignment cleaning and took it for service : the agent told me that it is because i use refills: ANY SUGGESTIONS?

 

[Tin Ho]

Did you print it on paper to see if it does the same? Was it Text Only or was it a graphic with text in the graphic? If it is a graphic with text in it you may have a reolution issue of the grachic that you tried to print. Perhaps the resolution is too low?

 

[spencer101]

It does it only on dvd media and have not tried graphics. On paper it prints fine. It does not do it always. I bought new canon cartridges and am still testing - till now on 3 dvds it's ok but the problem is not proportional to the output - sometimes it did it after 15 dvds and sometimes in the beginning. The programs I'm using are surething and the original canon software for cd printing.

 

[InkMon]

If it prints fine on paper and not on DVD I would suspect it is the distance the media is from the print head.

A print head does not touch the media. Put a ruler over the media and see if the height is the same as with a sheet of paper inserted. A single piece of paper under the disk may do the trick but check the clearance first

Terry