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IP3000 - 5x flashing orange after cleaning Ink contamination?

Discussion in 'Canon InkJet Printers' started by JKL, Jul 9, 2018.

  1. Jul 9, 2018
    JKL

    JKL Newbie to Printing

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    The long version: I have a Pixma IP3000 that I like and that was being used lightly and using non-canon cartridges. The cyan was running out, but due to several suppliers and shipping delays it may have remained unreplaced for too long. I switched to a different store/brand and bought a few sets, as the old store did not have that anymore.

    After switching color cartridges, I got the color contamination – at first, it was fixable using the self cleaning, but later every drop in the yellow cartridge became green, and the magenta seems purplish too. In between, the yellow printed (only printed) magenta too.

    I did not replace the black the first time, and only applied cleaning to the colors. The old black seems quite thicker than the new one.

    The purge sponges did not have too much ink in them. A paper towel easily dried it.

    Somewhat like I read here, I took the head out, washed it well until no ink came out, placed it Fairy + distilled water (to avoid limescale), rinsed and placed again in Fairy for few days, rinsed with tap water, then some distilled, dried a little with a paper towel and a little compressed air to remove water from behind the contacts.

    I placed it in the printer, but now I have the 5x flashing orange, that is said to be "Print Head not installed / Print Head not installed correctly / Print Head is defective".

    I tried this reset: https://www.fixyourownprinter.com

    I tried the rewashing the fresh ink in tap water and then, like papapoops suggested here: https://www.mumsnet.com , placing in hot water (not very hot) a few times. Nearly no ink came out, but it did leave a little black mark on the paper towel, in the place of the black ink. And I must state that my hot water isn't perfectly clean of limescale particles, but I didn't have much choice and I rinsed it afterwards. In the end, it changed nothing.

    I could only crack open the ceramic part without risking it, and it looked ok to me inside - not crumbling or dirty or anything.

    Turning the printer off and on, and also unplugging and waiting, did not help at any stage.

    The printer's Windows driver would not let me print or clean.

    Did I do something wrong? What would you recommend trying now? Clean longer? How hot can it take?

    Thanks in advance for any idea!
    Edited by Moderator, Links removed...
     
  2. Jul 9, 2018
    The Hat

    The Hat Printer VIP Moderator

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    @JKL, first of all welcome, but you might not think so when you see what we have to say about your poor old printer...

    From the very start you did everything wrong, from likely using your printer, and not using proper inks or cartridges (Unknow Brand), running out of ink, and then expecting the printer maintenance to clean up the mess afterwards.

    But you further compounded your mistakes by (Manually) cleaning your print head the wrong way which ended any chances you ever had of getting it working again, not to mention the other websites you visited first.

    In short, your print head is now dead, and you will not be able get another one, and as the iP3000 is a very old printer, it too will now have to be dumped because without a functioning print head, it is useless.

    I know you didn’t want to hear this, but your only option now is to look at a new printer, I might even suggest a Mono laser instead because your usage is such that a new inkjet printer won’t last long either, sorry for the bad news...
     
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  3. Jul 9, 2018
    JKL

    JKL Newbie to Printing

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    Actually, I started with this website and the Fairy, :) but there were so many pages and links regarding the ink contamination, so maybe I didn't go by the most formal and up to date one. Or maybe I mixed solutions. I just read and saw so many.
    What did I do wrong trying to fix it? What did it break?
     
  4. Jul 9, 2018
    The Hat

    The Hat Printer VIP Moderator

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    The big one that stuck out for me was Not thoroughly drying the print head before reusing it, and opening the Ceramic plate on the bottom probably didn’t do much good either...

    But the BIGGEST Killer of all was not using enough Patience..
     
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  5. Jul 9, 2018
    JKL

    JKL Newbie to Printing

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    Actually, I was so careful drying it the first time, that I was seriously afraid I over did it, as others (like on youtube) were just washing and placing back wet. So the second time, I tried drying exactly as instructed, placing on a paper towel overnight.
    I also only opened the ceramic after everything else, and I did read here others completely removing it and talks about bad rubber.
    I also thought I had patience, I did not leave it longer, trying not to damage/corrode something, if that is what you are referring to.
    So what damage do you think was caused? If it might help, where can I find the latest most correct thorough cleaning procedure?
    Sorry, I don't want to nag, I just wish to understand.
     
  6. Jul 9, 2018
    PeterBJ

    PeterBJ Printer VIP Platinum Printer Member

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    Genuine print heads for the iP3000 are still available from a German supplier. The type QY6-0064 is a replacement for the QY6-0042 that was installed in the ip3000.

    But a defective Canon print head can damage the printer's logic board and a damaged logic board can damage a new print head. I think that installing a print head that is not properly dried after cleaning outside the printer is especially risky for the logic board.

    Replacing the print head in the iP3000 is a gamble and I cannot give you the odds for success.
     
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  7. Jul 9, 2018
    The Hat

    The Hat Printer VIP Moderator

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    @JKL, I don’t rightly know because you have and do so many things wrong in your print procedure and you could have damaged the head long before you removed it, I am only going on what you have written here.

    Running any inkjet printer is a delicate balancing act when using 3rd party cartridges and inks, you need to use the printer regular to protect the print head, yes it costs to use inks but that s the cheapest part of owning an inkjet printer.

    The print head needs to be kept at the correct operational temperature when in use to stop the nozzles from burning out and sometimes the wrong 3rd party inks are not up to the job; did you know you could have used CLl-8 cartridge in the printer.

    We always recommend using OEM cartridge and refilling them with good quality inks, but none of this will help if you don’t remember to print, because the Canon printer needs to be used regular, daily if possible.

    99% of all print issues are cause by the ink/cartridges and not the print head at all, so removing it from the printer is the very last thing you should be doing, and thats where the down hill slop begins.

    Maybe @PeterBJ above has given you a lifeline to save your great printer...
     
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  8. Jul 9, 2018
    stratman

    stratman Printer VIP Platinum Printer Member

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    I agree with @The Hat that there was so much wrong or unknown in what you did that it is difficult to tell when the issue happened or how many missteps along he way contributed to a permanently malfunctioning print head.

    Some but not all of the flashpoints include the following.

    Canon inkjet printers generally like to be used. They can begin to clog as soon as one to two weeks (by some reports). Recommended to print something that uses all the cartridges, such as a nozzle check, once a week or two.

    Many issues of missing ink in prints are due to poor ink flow from the cartridge. Some third party cartridges may be prone to this. Poor construction especially of the sponged compartment, inadequate air flow from the air vent, old ink, contaminated ink, and lack of ink are some of the potential issues. The cartridge is the first place to begin diagnosing an ink loss. Always try a new or known working cartridge.

    Not sure what you mean. Canon inkjet print heads need ink to cool the heated nozzles as they spit out ink on the paper. If a cartridge goes empty or has poor ink flow or a clog and you keep printing then you may permanently burn out nozzles. When you have a printing issue then print nothing but nozzle checks until the issue is resolved or advised otherwise.

    May be due to bad manufactured cartridges, improperly sealed cartridges such as if you refill using the top hole method and the top refill hole is not sealed completely, bad or missing o-ring seals that sit inside the ink inlet ports of the print head (used to make a seal between the print head ink exit port and the print head), or damaged print head internals.

    Another cause of poor ink flow is if the purge system malfunctions. The purge system's job is to keep clogs from forming in the print head and maintain flow of ink from the cartridge through the print head. You did not give enough info to determine whether your purge system is properly working.

    Your flushing and soaking of the print head in this segment seems fine. Whatever the issue(s) were beforehand, you definitely seemed to have screwed the pooch in not letting the print head dry enough and caused an electrical short when you used it. Compressed air may not be enough. "Patience", as The Hat said, is your most valuable ally when resolving these issues.

    I have no idea what you found or did.

    Again, I have no idea what you found as the link is to a home page, not the specific info.

    Hot water may be bad for the print head. Lukewarm warm is generally ok. You may have further destroyed your print head with these maneuvers.

    That's enough to destroy a print head as well.

    Either a new print head or a new printer. Take @PeterBJ 's and The Hat's advice to heart.
     
  9. Jul 10, 2018
    JKL

    JKL Newbie to Printing

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    Ohh sorry, how did my links suddenly get truncated? I'll try again, and thank you for all replies.
    As in the last one, cleaning seems to have helped a few people. How would you recommend trying that as a last attempt?




    Edited by Moderator, Links removed...
     
  10. Jul 10, 2018
    JKL

    JKL Newbie to Printing

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    Just to clarify, I was using bought cartridges with no visible fill holes. I didn't know about the CLI-8 being the same, and it became difficult finding ones – I ordered but received nothing, until I found them being sold in Germany too. While waiting for it, I printed nearly nothing, but it all took a couple of months or so. And it did print all colors afterwards, they just blended later on.

    As for the hot water, I guess I only used water at 40+C, as I could place my hand inside for a couple of seconds.
     

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