ET2400 had been sitting new in a box in storage as a back-up for several years(it was given to use by someone who bought it, but circumstances dictated they didn't need it). My Canon TS 6020 finally died after YEARS of solid use, so I put this into service on (First Time Printing 06/09/2025) according to the nozzle check page which indicates 135 B/W pages and 25 Color pages printed . It was registered in June when put in service But serial number indicated there is no warranty (obviously no receipt either as it was given to us)
ISSUE:
I was printing a 22-page document last night when it simply stopped printing midway through a page at page 10.
Symptoms:
power light flashing, both green lights flashing, both orange lights flashing.
I removed the remaining paper from the paper feeder and look into it with a flashlight. It was clear, and I could not see the end of the page that had partially fed when it stopped.
I powered down the unit.
I opened the front cover, lifted the scanner bed and was able to simply and gently pull out the stuck sheet. I closed the scanner bed, closed the front cover door.
I powered the unit back on, and it reset to "normal"
I cleared the print spooler of anything, restart the PC (Windows 10) and proceeded to print a 1/2-page word doc as a test. It printed the page and as soon it was done, the flashing lights began again, same as previously described.
I powered the unit down and restarted, all clear, started print again (different document) and this time it printed half the sheet and stopped. Same lights.
Power down and restart resets, but the cycle is to print half a page and stop.
I unplugged it, held the power button down for 15 seconds and powered it back up this am, same issue.
I am guessing this thing is just garbage and is toast, but wonder if there is anything else I can do. I did read in a couple places something about a "page feed calibration" and to check the Epson documentation, but I think that was just generic information.
Appreciate any insight.
ISSUE:
I was printing a 22-page document last night when it simply stopped printing midway through a page at page 10.
Symptoms:
power light flashing, both green lights flashing, both orange lights flashing.
I removed the remaining paper from the paper feeder and look into it with a flashlight. It was clear, and I could not see the end of the page that had partially fed when it stopped.
I powered down the unit.
I opened the front cover, lifted the scanner bed and was able to simply and gently pull out the stuck sheet. I closed the scanner bed, closed the front cover door.
I powered the unit back on, and it reset to "normal"
I cleared the print spooler of anything, restart the PC (Windows 10) and proceeded to print a 1/2-page word doc as a test. It printed the page and as soon it was done, the flashing lights began again, same as previously described.
I powered the unit down and restarted, all clear, started print again (different document) and this time it printed half the sheet and stopped. Same lights.
Power down and restart resets, but the cycle is to print half a page and stop.
I unplugged it, held the power button down for 15 seconds and powered it back up this am, same issue.
I am guessing this thing is just garbage and is toast, but wonder if there is anything else I can do. I did read in a couple places something about a "page feed calibration" and to check the Epson documentation, but I think that was just generic information.
Appreciate any insight.
