Epson Adjustment Wizard program for 9880 (error 0020003)

pierreyves

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Hello all,

I have this error code on my epson 9880 : service call error 0020003. It is a boot problem of the main board. Service manual says I need to rewrite firmware or to replace mainboard.
Rewriting firmware is impossible with the epson LFP Remote Panel 2 as printer is in error mode and I cannot turn it on in Service mode.
Apparently I would need an executable file to re-write the firmware despite the printer being in error mode. Do you know where such a file can be located ?

For maintenance, do you use the Epson Adjustment Wizard program ? Where can it be found ? How is it run (work on a mac) and what port does it use to communicate with the printer ?

Thank you for your help !
 

Ink stained Fingers

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if you google for ' Epson Pro 9880 adjustment wizard' you should find sources for it, and as well the firmware, at a charge. But I don' t know whether this would actually fix your problem - and the software appears to run under Windows only. You don't know at this time whether the non-volatile memory just lost some bits - aging or whatever, or there something else defect causing the problem.
 

pierreyves

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Thank you for the answer. Have you used the software sold on these platforms ? Anybody willing to share it ?
An epson tech told me that there is another executable software which can be performed by non technicians. Have you heard of it ?
 

Ink stained Fingers

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I did a few times without problems - manual downloads or adjustment programs, but not specifically for the 9880 , I'm running an even older 7600.
 
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