Canon TS8300 service tool

kariboo92

Newbie to Printing
Joined
Mar 12, 2022
Messages
8
Reaction score
0
Points
6
Printer Model
Canon TS8350
Hi

I've been able to enter printer's service mode easily, the printer is well recognized by Canon Service Tool v 5103
The problem is that all tools functions are failing with error code 02

Does it means that the version of this tool is not supporting TS8300 series ?

Thank for feedbacks
 

Attachments

  • Capture.JPG
    Capture.JPG
    42.8 KB · Views: 175

PeterBJ

Printer VIP
Platinum Printer Member
Joined
Nov 27, 2010
Messages
5,055
Reaction score
4,896
Points
373
Location
Copenhagen Denmark
Printer Model
Canon MP990
Does it means that the version of this tool is not supporting TS8300 series ?
Checking the Ebay ad from a seller of the service tool V5103 it is seen that TS8300 series printers are not mentioned, so I think you are right that the service tool does not support your printer. Newer versions V5204 and V5306 don't seem to support the TS8300 either. I don't know if a newer version that supports your printer can be found, but maybe the use of V5103 has already caused lock of service mode?
 
Last edited:

Hugorm

Fan of Printing
Joined
Oct 27, 2018
Messages
90
Reaction score
26
Points
51
Location
Denmark
Printer Model
Canon Pixma IP7250, TS9150
I've been able to enter printer's service mode easily, the printer is well recognized by Canon Service Tool v 5103
The problem is that all tools functions are failing with error code 02

Does it means that the version of this tool is not supporting TS8300 series ?
Being a newbie myself I've had simmilar problems.
When service tool said 'error 002' at my place the reason was other errors on the printer (ts9150).
I had error 1600 and error 1003 on top of error 1700. Errors 1003 and 1600 had to be corrected before error 002 disapeared.

I was told to do a 'EEPROM SAVE' and look for a error line at the buttom of the EEPROM data.
(EEPROM SAVE means save on PC).
 

kariboo92

Newbie to Printing
Joined
Mar 12, 2022
Messages
8
Reaction score
0
Points
6
Printer Model
Canon TS8350
Capture.JPG
EEPROM SAVE is replying 002 error.
 

Hugorm

Fan of Printing
Joined
Oct 27, 2018
Messages
90
Reaction score
26
Points
51
Location
Denmark
Printer Model
Canon Pixma IP7250, TS9150
Ok I don't what is wrong, but...
Please make a capture of the first screen after you put the printer in service mode and have startet the service tool.
I want to see the total service tool picture. (especially the upper left corner).
 

kariboo92

Newbie to Printing
Joined
Mar 12, 2022
Messages
8
Reaction score
0
Points
6
Printer Model
Canon TS8350
Here is the full window
 

Attachments

  • Capture.JPG
    Capture.JPG
    71.2 KB · Views: 170

Hugorm

Fan of Printing
Joined
Oct 27, 2018
Messages
90
Reaction score
26
Points
51
Location
Denmark
Printer Model
Canon Pixma IP7250, TS9150
Error 005 means the service tool don't fit the printer!
 

kariboo92

Newbie to Printing
Joined
Mar 12, 2022
Messages
8
Reaction score
0
Points
6
Printer Model
Canon TS8350
Error 005 means the service tool don't fit the printer!

You're right, I've done too quick for the screeshot,
this time I've waited the power led to stop flashing to have the service mode ready.
 

Attachments

  • Capture.JPG
    Capture.JPG
    66.2 KB · Views: 186

Hugorm

Fan of Printing
Joined
Oct 27, 2018
Messages
90
Reaction score
26
Points
51
Location
Denmark
Printer Model
Canon Pixma IP7250, TS9150
Please show screen before you press anything.
I don't the printer is in service mode or there is someting else wrong with printer other than error 1700
 

kariboo92

Newbie to Printing
Joined
Mar 12, 2022
Messages
8
Reaction score
0
Points
6
Printer Model
Canon TS8350
Please show screen before you press anything.
I don't the printer is in service mode or there is someting else wrong with printer other than error 1700
 

Attachments

  • Capture.JPG
    Capture.JPG
    68.8 KB · Views: 161

Latest posts

Top