- Jun 5, 2021
- Reaction score
- Maryland, USA
- Printer Model
- i860, i960, MX340, (2) Pro 100
Thank you this helps moving forward, I will seek his counsel.Using the wrong Service Tool version may make Service Mode inaccessible even subsequent tries with the correct version. Additionally, what used to work may not work now for your model. Also, the sequence of button pushes to enter Service Mode (to be able to use the Service Tool) is specific to the printer model. So don't start trying things until you get solid info first.
The Service Tool King of the forum is @PeterBJ. He has an entire thread on this topic. The '@' followed by the forum member's name will send a notification that someone mentioned the member specifically in their post. In other words, Peter will now be notified of my post and therefore your questions on resetting the Pro 100 waste ink counter to factory fresh.