Hello all, I bought 2 sets of these inks from China, using the links given to Alibaba. I recived them over a few weeks ago, have just replaced 10 out of the 12 inks on the printer and now get the error message :
Support Code B500
A printer error has occured.
Turn on & Off again.
If that doesnt clear the error, the printer needs repair.
See the manuel & contact the service ctr ....
So, spent £150.00 and have a broken printer, can anyone help please ? I have over a hundred images to print before the end of the week from a wedding job : /
EDIT Unable to remove inks as the doors wont open to allow me to replace them...I am getting both lights flashing and the corrasponding error for 8 flashes is as follows :
1701
Cause
The ink absorber is almost full.
Action
Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
Someone please help !