Hi,
I've got an IP5000 which I like a lot. Lately the color's been weird - very red/yellow. So I did multiple cleanings, deep cleanings, alignment checks, test prints from nozzle check, shutting on and off etc. (I'm on a mac). Tried all the usual options using the Canon IJ printer Utility. Tried it all on several different days, different computers too. No luck.
Turns out there's no cyan at all reading in the test pattern from the nozzle check. Sometimes a little cyan (blue) shows up after I restart or push down on the cartridge, but one or 2 test patterns later it's just blank white. The cartridge is full.
I see threads about removing/cleaning the heads but I'm not even sure how to get the heads off (the instructions that I saw seem to assume basic knowledge - didn't understand how to remove the head form the start) and afraid I'll really break the thing as I'm not much of a mechanic.
Any suggestions why the cyan won't show up with all the tests etc, and what might be the simplest/least invasive steps for a novice to try?
Any advice would be very much appreciated.
PS: using non canon cartridges from LD products/4inkjets.com. Never had a problem before, but they seem to have switched suppliers. Tried another new cyan cartridge (same brand) and it didn't work either. Under the cartridge when I took it out the little circular pad is wet with ink.
I've got an IP5000 which I like a lot. Lately the color's been weird - very red/yellow. So I did multiple cleanings, deep cleanings, alignment checks, test prints from nozzle check, shutting on and off etc. (I'm on a mac). Tried all the usual options using the Canon IJ printer Utility. Tried it all on several different days, different computers too. No luck.
Turns out there's no cyan at all reading in the test pattern from the nozzle check. Sometimes a little cyan (blue) shows up after I restart or push down on the cartridge, but one or 2 test patterns later it's just blank white. The cartridge is full.
I see threads about removing/cleaning the heads but I'm not even sure how to get the heads off (the instructions that I saw seem to assume basic knowledge - didn't understand how to remove the head form the start) and afraid I'll really break the thing as I'm not much of a mechanic.
Any suggestions why the cyan won't show up with all the tests etc, and what might be the simplest/least invasive steps for a novice to try?
Any advice would be very much appreciated.
PS: using non canon cartridges from LD products/4inkjets.com. Never had a problem before, but they seem to have switched suppliers. Tried another new cyan cartridge (same brand) and it didn't work either. Under the cartridge when I took it out the little circular pad is wet with ink.