Canon MG6821 - Not responding

RickF

Getting Fingers Dirty
Joined
Jul 21, 2016
Messages
13
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Location
S. Florida, USA
Printer Model
Canon Pixma MG6821
I searched for this problem without getting any results first. My apologies if I missed it...

I have a Canon MG6821 and it's been fine for a couple of years and really like — until recently. Now all of a sudden after it sits idle for a time, I turn it on and then try to print something from my PC - no response. The only way I can get it to work is 'unplug' it from the back then plug it in again and turn it on. I get the screen alert, "You didn't turn it off correctly. Next time use on/off switch". Well.... duh.

But it then the printer works fine. This has been going on for about a month now.

One thing of note is when I turn it on I'm used to it cycling back and forth. It doesn't do this anymore. It's like some 'hand shaking' is not taking place or something.

Any help with this will be much appreciated. Thanks.
 

RickF

Getting Fingers Dirty
Joined
Jul 21, 2016
Messages
13
Reaction score
6
Points
35
Location
S. Florida, USA
Printer Model
Canon Pixma MG6821
Update...

Found out there were 2 drivers installed. Windows 10 update added one which was wrong. Thanks Mr. Softy. Fixed.
 

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