Cannot install driver

Romanf345

Newbie to Printing
Joined
May 1, 2021
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Printer Model
Canon 9500 mkii/canon pro 100
I just got a canon 9500 mkii printer. I downloaded the drivers, but when I try to install, it cannot find the printer. Windows 10 does show the printer in the device manager, but says there is no driver. I tried setting it up on a mac, with the same results.

any ideas would be greatly appreciated.

thank you

Roman
 

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