Modifyit
Print Lurker
- Joined
- Sep 7, 2021
- Messages
- 1
- Reaction score
- 0
- Points
- 1
- Printer Model
- Brother MFC-J805DW
I grew up in a world where the closest thing to an inkjet printer was a typewriter. Remember those? Anyway, my printer which has always printed envelopes using MS word. Now it no longer knows there is an envelope in the feeder. I considered MS Office was corrupted or whatever a good term for this problem might be, so since I had only recently purchased a new software package I found an online technician who reinstalled my version to eliminate that. Now I suspect that perhaps the Brother software is my problem. That seems a more involved process. When I found a site which could provide the software, one of the instructions included the statement that "you must sign on as administrator" to download the software. I had hoped I could find the software, download it and uninstall the original software for the Brother printer and then install the new. The software I found was on a Brother printer site, so is it possible to simply say," I am an administrator. It' my printer, I should be able to administer to it. Didn't attempt to go any further because I was concerned that if I did attempt to log in as administrator I would be banned forever.
All I know at this point is that my printer printed envelopes when necessary for more than a year. Then out of the blue, it will no longer do so. Is there some kind of indicator in the paper tray that tells the printer what is in there, or is that a function of the printer software? If it is a printer software problem, should a reinstall of that correct the problem? If that is the solution, how do I get around the "administrator" part of the process?
Thanks for any help on this issue. If there is an answer, please attempt to keep it simple for, I know not what I am doing other that basic stuff.
All I know at this point is that my printer printed envelopes when necessary for more than a year. Then out of the blue, it will no longer do so. Is there some kind of indicator in the paper tray that tells the printer what is in there, or is that a function of the printer software? If it is a printer software problem, should a reinstall of that correct the problem? If that is the solution, how do I get around the "administrator" part of the process?
Thanks for any help on this issue. If there is an answer, please attempt to keep it simple for, I know not what I am doing other that basic stuff.