1430 leading and trailing edges printing darker

[GaryJay]

My friend has not used his printer for a while,an elderly chap in poor health,when he tried printg an A4 image on glossy paper a dark band appeared on leading and trailling edges. The band is approx 10-15mm deep,the rest of the print appears OK though he says he thinks there may be some clogging of jets.He has done multiple head cleans and nozzle checks. I have not seen the problem as he lives over 300km from me in the bush,as we say here in Australia. Any suggestions folks to help him?

 

[Azelus]

It's better to show photo of defect.

 

[GaryJay]

It's better to show photo of defect.

I agree Azelus,Ihave asked him to try and send a pic,being an older chap his computer skills may prove a little limiting. If he manages to send one I will then post it.

 

[Ink stained Fingers]

Could you ask your contact to try with different driver settings - e.g. bordless on/off and a with higher quality setting

 

[GaryJay]

Could you ask your contact to try with different driver settings - e.g. bordless on/off and a with higher quality setting

Will pass it on thankyou, hope you are safe and well .