Thank you for your help on entering service mode @Manu and @PeterBJ. I have tried this and unfortunately I am either unable to enter it into service mode or there is another issue.
Update: we (hubby and I) changed the battery while the printer was plugged in at the wall. My husband tested the battery we took out and it was still fine. Error 6700 persisted. I then installed and ran the service tool I bought from eBay (V5204) and the service tool displayed error 006. From...
@The Hat and @PeterBJ. I am so committed at this stage to see it through. Thank you for standing by :cool: So as suggested by @The Hat I am going to attempt to change the battery. I cannot for the life of me "peel away" the RHS back rounded corner as described by @FWP in his photographs. I had...
Thanks @The Hat! I did try to remove the back rounded panel on the RHS, but it wouldn't budge for me. The top two clips are easily undone, but it seems to be stuck somewhere at the bottom. Any tips for me on this?
As some of you may know ;) I moved my printer to another desk and from then error 6700 made itself known. It appeared that the printhead was locked. On advise from @The Hat I cut a big hole in the right side of the printer and managed to move the printhead. I cleaned the printhead and...
@The Hat, I'm afraid this is the novel! Good news :weee although my husband was very skeptical seeing the damage I had done with the dremel, he helped lifting the carriage and by moving the white gear underneath the carriage we were able to slide it to the centre. However, the lights are not on...
@The Hat: This is going to be like a War & Peace novel ;) !
I removed the white cover and gentle moved the biggest gear (red arrow), which resulted in the black gear rotating (green arrow) and the bit jotting out is near the top. This resulted in visibly moving the carriage upwards. I gently...
OK @The Hat, I now have a massive hole in the side, but I would be grateful if you could let me know how I can raise the print head / ink carriage. Also, once the print head / ink carriage is raised, can I move it to the left manually? Thanks again for all your help!