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Thank you for your help on entering service mode @Manu and @PeterBJ. I have tried this and unfortunately I am either unable to enter it into service mode or there is another issue.

Update: we (hubby and I) changed the battery while the printer was plugged in at the wall. My husband tested the battery we took out and it was still fine. Error 6700 persisted. I then installed and ran the service tool I bought from eBay (V5204) and the service tool displayed error 006. From...

Thanks @Manu, that is the one I bought. So will revive an old laptop to run it on, just in case ;)

@The Hat and @PeterBJ. I am so committed at this stage to see it through. Thank you for standing by :cool: So as suggested by @The Hat I am going to attempt to change the battery. I cannot for the life of me "peel away" the RHS back rounded corner as described by @FWP in his photographs. I had...

Thank you @PeterBJ! I'll have a read through that thread! I am at a point where I don't want to give in :he

Baby steps, baby steps @The Hat ;)

Thanks @The Hat! I did try to remove the back rounded panel on the RHS, but it wouldn't budge for me. The top two clips are easily undone, but it seems to be stuck somewhere at the bottom. Any tips for me on this?

As some of you may know ;) I moved my printer to another desk and from then error 6700 made itself known. It appeared that the printhead was locked. On advise from @The Hat I cut a big hole in the right side of the printer and managed to move the printhead. I cleaned the printhead and...

I can attest that following the advise from @The Hat I was able to unlock my ink carriage/printer head!

Thank you so much for your help! Much appreciated.

Thanks @The Hat! I am almost embarrassed to ask, but undiluted? Also a bit difficult to access the ink pads without a bit more disassembly :)

@The Hat, I'm afraid this is the novel! Good news :weee although my husband was very skeptical seeing the damage I had done with the dremel, he helped lifting the carriage and by moving the white gear underneath the carriage we were able to slide it to the centre. However, the lights are not on...

@The Hat: This is going to be like a War & Peace novel ;) ! I removed the white cover and gentle moved the biggest gear (red arrow), which resulted in the black gear rotating (green arrow) and the bit jotting out is near the top. This resulted in visibly moving the carriage upwards. I gently...

OK @The Hat, I now have a massive hole in the side, but I would be grateful if you could let me know how I can raise the print head / ink carriage. Also, once the print head / ink carriage is raised, can I move it to the left manually? Thanks again for all your help!

Thank you so much for getting back, that is one detailed explanation of taking off the panels!

Thank you so much! I've been looking at various threads for removing the outer bits, it's going to be a bank holiday well spent. I might not get the dremel tool out as yet :)

Thank you so much for getting back @The Hat, I really appreciate it. I found some sort of release on either side of the "front door", but the curved panels (with logo on LHS and buttons on RHS) only budge a tiny bit when I press with a screwdriver. It's a mystery! I am quite willing to cut a...

Can anyone tell me how to remove the side panels from the Canon Pixma Pro10s? I have an issue error 6700, but with help from @The Hat I was able to alleviate the error temporarily. When I plugged in the USB cable the error returned. It appears now that the ink carriage is locked into place. My...

Good morning! Thank you so much for getting back to me. I switched off the printer at the socket and let it rest for quite a while yesterday and then switched it on as suggested with the hood up and voila the cart moved, the lights behind the cartridges lit up, but it kept saying the printer was...

I moved my Canon Pro10S printer (very carefully) to place on another desk. I removed all the print cartridges prior to this. When I switched it back on again, the cart would not move and both white and orange lights are blinking in alternating mode. It came up with error 6700. From another...