Z3100 refuses to replace printhead

cyruspy

Printing Apprentice
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DesignJet z3100
Hello,

I see ink leakage on the ink cartridge side, and printer reports "cartridge empty". It's the second cartridge I tested.

I would like to check the printhead in case it's clogged on that side but the printer refuses to run the printhead replacement procedure when there are pending operations with the ink cartridges.

Any hint about how to verify the printhead in this situation?
 

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Last edited:

Classic Shots

Getting Fingers Dirty
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You can get to the printhead this way. Start the printer and watch for the carriage to start moving, immediately it starts moving from the locked position, switch printer off from the back switch or the main supply.
 

Classic Shots

Getting Fingers Dirty
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You will need a priming tool to get air out of the ink tube of the particular color. A priming tool is a syringe and needle, a blunt needle of course. You can cut a sharp tip needle and try to maintain the hole so you can suck out Air with it.
 

Classic Shots

Getting Fingers Dirty
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Please you suck out Air with the ink cartridge installed.
 
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