I have a Canon Pixma ip 8500 at work that I use alot. I just started to get some black lines along the left side of the paper so I decided to do a cleaning, to see if it would help. After I started the cleaning, I got a window telling me that the Red color was out. It seemed that the machine was waiting for me to change it so I did. As the cleaning started I realized that I had put the Magenta cartridge in the Red slot. I had both on my desk, because I knew it was going out next. I stopped the cleaning to change it back. When I went to print my document, the purple color on it is now gray. The yellow, black, looks fine, and I have not really tried the others yet. Don't want to run the machine until I know what I should be doing to fix my mistake.
Please help me. Helen
Please help me. Helen