Problem with Officejet 7310 Margins

Gnosis18

Newbie to Printing
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May 29, 2007
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Whenever I print something from Word 2007 to my Officejet 7310, it comes up with some strange margin problems. Usually, it just shifts the entire document about half an inch in one direction. This can, of course, be offset by simply shifting the margins in Word but doing so to every doc is a pain and when I sent docs to others I have to change it back first. I'd really like to remedy the issue but I'm baffled. The same doc will print to my other printer without issue so it probably isn't Word and the inkjet is capable of printing it because I can copy a correctly printed doc and then copy it manually on the printer. Clearly there is some kind of driver issue or some odd problem with the margins in the printer. That being said, it prints most everything else without a problem.

I'm running Word 2007 and printing to an Officejet 7310 directly (USB) on Windows Vista Ultimate 32-Bit.

I have tried:
Using alternate drivers
Uninstalling and reinstalling the drivers
Printing the same doc from another machine (an issue since I only have Word 07 on one of them)
Cleaning the print head
aligning the print head
cleaning the rollers
cleaning the bar

Help please.
 
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