Pro-100 paper jam

[dannno]

My Pro-100 never acted up until today. I was not able to print on Canon 13 x 19 glossy paper- I kept getting an error message for paper jam. Paper was nice and flat, and I think, properly inserted in manual feed tray..
I gave up after six tries. Then printed on plain paper in rear tray just fine.

 

[dannno]

Called tech support. I was asked to try printing the 13 x 19 from rear tray (the one on top of the machine). That worked. Then tried manual feed tray (on back), and that worked. I felt like I was trying to explain a car noise to a mechanic, and it would not make the noise for him.....

 

[The Hat]

I felt like I was trying to explain a car noise to a mechanic, and it would not make the noise for him.....

@danno, does this mean that you’re back in business again and everything is working just fine...