Printer Profile Validation: M1 vs. M2 and ΔE2000 Evaluation

[jctay]

It seems you are at run 8 already. You have to stay at the run number you made the profile from. Only change to verification instead of profiling.

Thanks for the reminder!

Issue: Measurement Is Prohibited When Run Type Is Set to Verification

System Configuration:
Operating System: Windows 11 Pro, version 26200.9457, with the latest update installed in September 2026
Software: ChromIQ 4.3.5

Steps Followed:
I strictly followed steps 1, 2, and 3 [ here ]

Troubleshooting Attempts:
I tried the following configurations, but the issue persists:

ChromIQ 4.3.5 with Restore Factory Defaults applied
Verification charts using ChromIQ built-in presets
i1Pro 2
i1Pro 3

 

[know]

Issue: Measurement Is Prohibited When Run Type Is Set to Verification

Hi @jctay ,
Strange that you have this issue. I suggest that you post the log files, as asked for several times. That is the only thing that will show exactly what you are doing and if the app is hitting some issue or bug. Please open the preferences window (the middle icon):

Go to the Paths tab:

Now click the reveal button on the Log file-line. For windows the path will be different, but the window and function should be the same.

Compress all the log files you have in that folder and post it... Then it can be analysed.

Sorry for the inconvenience...
Thanks,
Knut

 

[jctay]

Hi @jctay ,
Strange that you have this issue. I suggest that you post the log files, as asked for several times. That is the only thing that will show exactly what you are doing and if the app is hitting some issue or bug. Please open the preferences window (the middle icon):
View attachment 19424

Go to the Paths tab:
View attachment 19425
Now click the reveal button on the Log file-line. For windows the path will be different, but the window and function should be the same.

Compress all the log files you have in that folder and post it... Then it can be analysed.

Sorry for the inconvenience...
Thanks,
Knut

Please find the attached Logs folder, which contains a total of 7 files in the ZIP archive.

Thank you.

 

[itsab1989]

I will look into this but it has to wait 2 days because I have no usage limits left on my account at the moment.

 

[itsab1989]

@jctay

I try to get this fixed as soon as possible. But I don’t know whether I have enough usage left on my account for it to get the fix out with it. As I said in the worst case it takes 2 days.