Hey all,
Ive had my canon s9000 for about 2 years now, its not used that heavily. For sum odd reason whenever i select a setting other than plain paper, such as glossy photo, photo paper pro etc it prints out with great quality but with a red cast over it....only when i choose plain paper it prints nice, acculate colors but i get noticable bands since its set on the 2nd worst quality print. By changing the print quality to higher and leaving it on plain paper still produces the red cast. Even when i set it to print in pure grey scale it gives a red cast...i've read on numerous forums that people have this problem with either a red cast or a green cast..people have contacted canon and haven't gotten the answer...has anyone here had that problem and been able to solve it?
I've read on other forums that this was the solution, although im not sure if it'd actually work...is he saying to put a normal Cyan and Magenta Cart into the PM and PC slots? I will post pics of how my photos turn out on the next post once i scan them in.
"This post is actually in response to a thread that is currently archived (and therefore not accepting further posts).
That post is labeled "Cannon (sic) S9000 Print Head" and concerns a greenish hue error in all print quality levels OTHER THAN plain paper. In other words, all output designated as Photo Paper Pro, Glossy, High Resolution Paper, etc., results in output with enormous and unacceptable levels of green hue. All output designated as "Plain Paper" whether the output actually is on plain paper or photo paper pro, turns out well.
This problem is not unique to the S9000, as I experienced it identically with the S820 and predictably can occur in any printer with the six cartridge print head.
It is a frustrating problem because you know that the printer is physically capable of printing WITHOUT the hue (as it proves to you each time you choose a "plain paper" paper setting.)
Troubleshooting by reinstalling and updating the printer drivers, and uninstalling/reinstalling the ZoomBrowser EX, replacing the ink cartridges, and deep cleaning are all blind alleys.
A call to Canon support solved the problem for me with this simple and important revelation:
The Plain Paper setting is unique in its use of only 4 of the 6 cartridges. In the Plain Paper setting, only the black, cyan, magenta and yellow cartridges are utilized. The Photo Magenta and Photo Cyan are not utilized. In all higher resolution settings, i.e., in all other settings, all 6 cartridges are utilized.
It follows that if one's problem disappears when not using these two Photo cartridges (i.e., when printing at the Plain Paper setting), then the problem lies with these cartridges.
(In my case, I'd loaded a plain "Cyan" cartridge in the "Photo Cyan" slot during earlier trouble shooting and had forgotten to replace it with the proper Photo Cyan cartridge.)
Problems with magenta hues would admit of the same solution.
Hope that helps anyone else out there tearing out their hair trying to troubleshoot this. "
thanks!
Ive had my canon s9000 for about 2 years now, its not used that heavily. For sum odd reason whenever i select a setting other than plain paper, such as glossy photo, photo paper pro etc it prints out with great quality but with a red cast over it....only when i choose plain paper it prints nice, acculate colors but i get noticable bands since its set on the 2nd worst quality print. By changing the print quality to higher and leaving it on plain paper still produces the red cast. Even when i set it to print in pure grey scale it gives a red cast...i've read on numerous forums that people have this problem with either a red cast or a green cast..people have contacted canon and haven't gotten the answer...has anyone here had that problem and been able to solve it?
I've read on other forums that this was the solution, although im not sure if it'd actually work...is he saying to put a normal Cyan and Magenta Cart into the PM and PC slots? I will post pics of how my photos turn out on the next post once i scan them in.
"This post is actually in response to a thread that is currently archived (and therefore not accepting further posts).
That post is labeled "Cannon (sic) S9000 Print Head" and concerns a greenish hue error in all print quality levels OTHER THAN plain paper. In other words, all output designated as Photo Paper Pro, Glossy, High Resolution Paper, etc., results in output with enormous and unacceptable levels of green hue. All output designated as "Plain Paper" whether the output actually is on plain paper or photo paper pro, turns out well.
This problem is not unique to the S9000, as I experienced it identically with the S820 and predictably can occur in any printer with the six cartridge print head.
It is a frustrating problem because you know that the printer is physically capable of printing WITHOUT the hue (as it proves to you each time you choose a "plain paper" paper setting.)
Troubleshooting by reinstalling and updating the printer drivers, and uninstalling/reinstalling the ZoomBrowser EX, replacing the ink cartridges, and deep cleaning are all blind alleys.
A call to Canon support solved the problem for me with this simple and important revelation:
The Plain Paper setting is unique in its use of only 4 of the 6 cartridges. In the Plain Paper setting, only the black, cyan, magenta and yellow cartridges are utilized. The Photo Magenta and Photo Cyan are not utilized. In all higher resolution settings, i.e., in all other settings, all 6 cartridges are utilized.
It follows that if one's problem disappears when not using these two Photo cartridges (i.e., when printing at the Plain Paper setting), then the problem lies with these cartridges.
(In my case, I'd loaded a plain "Cyan" cartridge in the "Photo Cyan" slot during earlier trouble shooting and had forgotten to replace it with the proper Photo Cyan cartridge.)
Problems with magenta hues would admit of the same solution.
Hope that helps anyone else out there tearing out their hair trying to troubleshoot this. "
thanks!
