Epson SC P700 - Print Head Issue with just one color

[Wendy K]

Hi all,
I have run the head cleaning 3 times today in an attempt to print a photo. Before I ran it I replaced 4 ink cartridges with Epson catridges, (one of them was Cyan, the one I am having problems with) After 3 attempts my report looks like the attached. The Cyan color is not printing anything - completely blank. Does anyone have any suggestions? could the brand new cartridge be bad? or something else wrong in the printer itself? I will be grateful for any ideas.
Thanks Wendy

 

[garya]

You can try cleaning the printhead; I think the SC P700 uses the same basic print mechanism as the older 3880. However, a clogged printhead seems unlikely, since the whole channel is out. It seems more likely it is a bigger blockage in the ink delivery system further upstream, like a plugged damper or ink delivery line.