Epson Expression Home XP-5200 - Error 100016

[Trebor58]

Hello, I just bought an Epson Expression Home XP-5200 from a seller on eBay, and it arrived with the mentioned fault. I notified the seller, and they refunded me and told me to keep the printer.

I have now looked up this error and found many fixes.

Here is what I have tried so far.

1) Removed power cable while printer on, waited 60 sec, held power button for 30 secs, plugged power cable back in

Outcome: Ran printer, same issue.

2) Removed the side cover, unplugged the two ribbon cables nas the reseated the, the smaller one with the blue tab facing down, and the larger one with the blue tab facing up.

Outcome: Ran printer, same issue

3) Removed the scanner completely, opened the scanner and checked all cables. Moved the carriage over to the middle, gave everything a clean, and put it all back together.

Outcome: Ran printer, scanner carriage moved over to start position, then the error code appeared again.

Now, one of the suggested fixes for these issues is a firmware update; however, the error screen will not let me do anything. I can't reset the printer, which was another suggestion. I have no ink in the printer, which was another suggestion for the error code, but I still have no way to bypass the error screen.

So, please, if anyone knows how or if I can bypass the error screen, I may be able to reset the printer. Or is this just a brick destined for land fill (recycle)

 

[donaldolsen]

Since you are experiencing this before the printer even completes its startup sequence it will likely not be a fixable issue with a firmware update or reset. Having already addressed the cables it is likely the failure is either the scan unit or the main board.

 

[Trebor58]

Thank you donaldolsen, doing more research states that it could be caused by having no inks installed. The problem is that the ink carriage does not move into place due to error 100016. Do I try to manually move the carriage to install the inks, then see what happens?