Canon USA statement on Grey Market Products

The Hat

Printer VIP
Platinum Printer Member
Joined
Jan 18, 2010
Messages
15,630
Reaction score
8,698
Points
453
Location
Residing in Wicklow Ireland
Printer Model
Canon/3D, CR-10, CR-10S, KP-3
This grey matter thing is starting to worry good and genuine retailers here in Ireland.
Here is a notice I spotted the other day on one site..

We Sell Only Certified European Stock
  • We check 1000's of prices everyday to try and bring you the best prices on our range of over 6,000 photographic products; sometimes we find a price that seems too good to be true, and often that's exactly what it is!

  • We deal only with stock that has been imported through official channels, and certified under strict EU safety standards. This means that all import duties due have been paid, and warranties are supported by manufacturers through their official European engineers (with whom we deal directly).

  • There are retailers who will ship products to customers in the Ireland from outside the EU, often while appearing to be based in the EU. If you buy a product from one of these sources you should be aware that there are risks associated with buying a "Grey Import". Grey imported goods are products sourced from outside the normal European distribution channels, usually from America or Asia, either shipped in directly to specific customers or imported in bulk for resale.
The potential pitfalls of buying a Grey Import

There are several potential drawbacks with buying a Grey Import:
  • In virtually all cases the manufacturer will not support the standard warranty
  • A grey import would not qualify for any additional warranty period offered by some manufacturers upon registration of the equipment.
  • As they are not designed to be sold within Europe a grey import may:
    • have a charger incompatible with Irish 230V electrical supply
    • not have proper english instruction manuals or software disk
    • not have an Irish three pin plug
  • A grey import will not be eligible for any cashback or other promotions that are run by the manufacturers or official distributors.
  • Sometimes manufacturers will not undertake chargeable repairs on grey imports at their official repair centres
  • You can be liable for import duty and VAT on your purchase if shipped directly to you
  • Some online grey-import retailers may leave you liable, and out of pocket, if the parcel goes missing in transit
  • It will be more difficult, and perhaps impossible, to return an item which has a problem.
  • You will not be protected by the "cooling off period" of 14 days allowed for under EU law.
 

3dogs

Printer Master
Joined
May 13, 2012
Messages
1,013
Reaction score
996
Points
263
Location
Fern Hill, Australia
Printer Model
Epson 3880. Canon Pro 9000,
,
It's a joke guys, a Joke!
Seems like you 'an I are on the same page there, its just TOO deep and TOO wide to be called as something as simplistic as a joke......I declare you an Honorary Aussie henceforth. I have only EVER heard Aussies hit a target that needed hitting, as eloquently, and in so few words -AWESOME!!
You are THE man of few words:thumbsup
 
Last edited:
Top