Canon Printing onto Envelopes

[MarkW19]

Hi,

I'm trying to print onto DL envelopes with my Canon ip4200, but the printer always marks the page with random ink marks/smudges.

Can anyone help?

Thanks.

 

[billkunert]

You may have to do the bottom plate cleaning procedure if your printer version has such a procedure. My MP600 does.

 

[MarkW19]

You may have to do the bottom plate cleaning procedure if your printer version has such a procedure. My MP600 does.

Hi, I've already done that 3 times unfortunately, as well as many cleans/deep cleans/aligns and everything else possible

Thanks.

 

[pebe]

If not, remove the carts and printhead. Then clean the bottom of the printhead with damp tissues.

 

[dan_uk_1984]

Mine does this ocasionally, I get a peice of paper and fold it in half and feed it through the roller cleaning process a few times, and stick a sheet of thick parchment type paper through and print a word doc with a full stop on every line at each side of the page.

Usually does the trick, if you print envelopes regularly then the problem should go away. I print postage now, and had smudge problems first off but now i do it all the time they are clean....

 

[ghwellsjr]

You are using the rear paper tray to supply the envelopes, aren't you?

And what does DL mean?

 

[fotofreek]

I don't know much about the ip4200, but my i960 has a software utility that adjusts for heavier paper stock. It is in Maintenance/custom settings/ prevent paper abrasion.

 

[pebe]

ghwellsjr,

Quote from a seller:
"DL (Dimension Lengthwise) Envelope A4 in thirds
This is for an A4 sized document that is folded over twice to create 3 roughly equal sections. A DL envelope measures 22cm in width and 11cm in height. DL envelopes are generally used for single page letters and similar (usually short) correspondence; however the need to fold each letter twice creates creases which can sometimes look unprofessional if there are more than two pages."

A4 is a European size paper.

 

[MarkW19]

Mine does this ocasionally, I get a peice of paper and fold it in half and feed it through the roller cleaning process a few times, and stick a sheet of thick parchment type paper through and print a word doc with a full stop on every line at each side of the page.

Usually does the trick, if you print envelopes regularly then the problem should go away. I print postage now, and had smudge problems first off but now i do it all the time they are clean....

Thanks for the suggestions.

I've just done the folded paper thing on the "Bottom Plate Cleaning" 3 times, but on "cleaning" and "deep cleaning" it doesn't use any paper, so I can't fold it in half and feed it through, is that what you meant?

Also, what gsm would you class as thick parchment type? I have some 300 and 320gsm thin card, would that be OK for the full stop thing?

Thanks,

Mark

 

[KnightCrawler]

The bottom plate cleaning really should clean it up but maybe you have been doing a lot of borderless pictures and it has over sprayed ink all over.

This is the option: