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Ok, now I understand...thanks for taking the time to explain it. I assumed the .TIF file I downloaded from a printer maint. web site forced those inks to be used...bad assumption. I will try cleaning all of the contacts and see what happens. What is the probability that this is only a problem...

I am not sure what you mean by your question. The file has six colored bars that are labeled as and are supposed to correspond to the 6 cart colors. One is labeled Cyan and one is labeled Photo Cyan Neither will print from this file. Because both the cyan colors are present if I wipe the...

So I bought a complete set of OEM carts, cleaned the print head real good with an overnight soak. I ran a pattern check and everything is perfect except for the Cyan. It doesn't print at all. Just to see what happens I printed a .TIF file I have of a purge test for all 6 colors and in that test...

Thanks every for your input. I am going to just invest in some OEM carts and start over with those.

Are empty refillable ink tanks still available? I used to buy them (and ink) on line but all of my previous suppliers seem to have gone out of business. Is everyone just buying OEM tanks and refilling them? Thanks

Well... I have learned a lot here in the past week. I haven't solved my problem 100% but I am getting there. What I have learned- I have learned that an ink cart. running dry is somthing you never want to let happen. While trouble shooting this problem I remembered that we had the Yellow...

Thanks for your input. I think I have discover something that is probably related to the problem. I found some print test pages online that print a very broad pattern throughout the color pallet. The color yellow is very faint. I did another nozzle check and yellow prints with no lines or voids...

Sorry if this is a repeat of the same old color problem questions. I spent quite a bit of time looking through the archives and the more I read the more confused I get. Hopefully someone can be of help... The printer is about 2 years old. It worked great printing photos until about 8 months...