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Great, thanks for the reply - I'll give this a shot (I really should have checked the underside) Thanks again

I have a Canon PIXMA Pro9500 and the wheel/cog that the front tray uses to slowly open appears to be jammed with something- I cant get at it and was wondering how to open the side panel to get at it. i have the printer 2 years so figure it may cost more to send it off for repair than its worth-...