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My whole problem with this printer started when one of my kids ignored the low ink warning and ran the black tank dry, so I know where you are coming from. I wish I had kept that tank full, but when the kids run off half a ream of paper printing "cheat codes" for their computer and video games...

I tried all of the print head cleaning techniques that I came across, and unfortunately, none of them returned my i960 print head to working order. I tried the warm alcohol soak and then the warm soft water soak, and neither of them worked. I even loading Windex with Amonia D into some clean...

Don't pull on the whole unit that has the lever attached, as it won't come out. The lever just serves to lock the print head into the carrier. Instead, after lifting the lever, just gently rock the top of the print head unit toward the front of the printer and lift it out. After you have...

When this print head quit working, the black was the color that went out first. I think it was because one of my kids ignored the low ink warning and just kept on printing until there was no more black output. He then told dear old dad about it. By this time when I replaced the black cart it...

Hi All, This is my first post here, and I was just wondering if Canon sells replacement print heads for their printers? I have an i960 that recently quit printing, and after trying several cleaning methods, it still will not print. I have come to the conclusion that I have burned out the unit...