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Thanks.. I'll try to reinstall.. btw, I also found that number for inkpress and it is out of service. They obviously do not offer any customer service.

Here is the lustre profile link on inkpress. http://www.inkpresspaper.com/profiles.asp?PaperID=40 At the bottom of page, it asks you to pick the printer. The Epson p800 is listed and I picked it. Then a message comes up to ‘download the file’ once I click on download, it gives me a choice...

sadly I did exactly as you describe but the profiles are not showing up in photoshop. When I do same sequence for an Epson 3800 ICC profile and then click install it shows up in photoshop. when I download from the Inkpress website it turns up automatically in the...

I have been trying to download the ICC profiles for Inkpress lustre and Inkpress Rag Cool Tone 300 for Epson p800 surecolour. I am using Windows 7 They download to and show up in Windows\System32\spool\drivers\color However they do not install into photoshop (CS5 or CS6). After having two...