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I am a rookie here. Please just need some advice before we drop a bunch of money... Thanks!

Thanks so much for answering me back. I looked on canon's website and here is what I believe it is supposed to look like. So my box isn't yellow where is supposed to, right? I am a rookie so I don't know what to base it off of.

Hello all, We have an issue with our canon plotter. Color prints look terrible and drab. We got a new printhead less than a month ago under warranty but it doesn't seem to fixed the problem. I did a nozzle check and the area that is supposed to be yellow is not. Would it simply be a problem with...