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I wish that I could. Once the printer states that it can not recognize any of the cartridges, I can't get past that step. I tried to press cancel, wit no luck. There is no other option that I know of.

Unfortunately no, and now I have (2) 837s that do the same thing. I'm about to trash both, as I purchased a new Epson XP-820, and I'm very happy with it.

I have downloaded the service manual, thanks to one of our forum members. Thanks to you also for including the link. It's very explicit and detailed for all of the printers listed that it covers. However, disassembly is very difficult requiring special tools. I found it helpful to...

This reply is in regards to my first Artisan 837, as I have 2 that don't work. The nozzle check function showed that 2 of the 6 weren't up to snuff like the others. I found an aftermarket cleaning kit and directions for use on YouTube. Removing the head and cleaning it was no big deal. Once...

OK, so I removed power from this 837 that was putting out blank pages. I then again powered it up, and now it is totally dead. Removed the AC line cord, let the printer set for a bit, put AC line cord in place, and still dead. Any clues?

I took the print head out to clean it. Put it back in, the she started printing blank pages. I'm pretty sure that I re-installed the print head properly. Any clues? Power On Self test works perfectly.

My gosh, thanks a million!

Does anyone know where I can get my hands on an Artisan 837 Service Manual?

Hello Hat! Thanks for the input. I've tried what you suggest, with no luck. I even tried your suggestion on another Artisan 837 that I have that displays "A printer error has occurred ....... " Again, no luck! Butch

Thanks for the input. I have tried to wipe contacts several times on all cartridges, with no luck. I've even used contact cleaner on the cartridge chip itself, and the contacts in the printer. If you read the scenario again, the printer does, and does not recognize the cartridges. It's a...

OK, I'm back. This problem is on a used Epson that I purchased from e-Bay, and initially it worked. A windows test page printed out with no problem. I went to print out a picture, and it came out horrible. I performed a nozzle check and found that the cyan nozzle was missing from the test...

Hello all! I am new to this forum, and am looking for help. I have 2 Epson Artisan 837 Inkjet printer. I will post my second problem in another post. I purchased a third party head cleaning kit, as I notice that print quality was degraded. It was an easy straight forward thing to do, so I...