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Yes, I replaced the motherboard of the printer with a new one and it worked properly, but now there is a service tool V4410 available in a printer repair center in my Governorate can rest my printer with 25 dolars, Thanks alot

Thanks it's work with me there were cable connection error and I reconnect it thank you alot

Nice day I need your help My printer is Canon MG5540 now is not work it showed me this message "support code 5012" I will be grateful to any one can help me to fix this error. Thanks

Thank you @The Hat previously I tried V3400 &V3600 but it not worked with me and my printer service mode locked because I can only enter the service mode for one time after that I replase my printer card and read the service manual and in it I found that only service tool V3900 or newer...

Thanks dear @Paul Verizzo it was kind from you to reply me but I was saw the service manual and they wrote the versions of service tool which work on my printer (V3900- V4410) so I will be grateful if any one can provide me with any version of service tool can work on my printer.

Nice day I need canon service tool v4410 to reset my printer canon MG5540 I will be grateful to any one can help me.

Thanks dear peter I will try

Th Thanks dear @martin0reg

Ok. Thank you for advise dear @The Hat

Thanks a lot

What is their email? ?

Thank you @The Hat no problem the life is experiments thanks a lot

Ok. Thanks a lot dear @stratman

Thanks @Tigerman but in iraq we have no canon service center

Thanks dear @The Hat in fact before 2 weeks was my first try to enter service mode and i pressed resume 4 times the power LED flashed on became green the LCD work but still black i did no thing at that time because i had no servise tool at that time so just remove the power caple and off the...

Thank you alot dear peter whene i press resume 4 times and release both button the printer will work normally and is not showing the error code 5B00 but the proplem isn‘t print at this mode on the computer service tool V3600 will show me error 006,whene i press resume 5 thimes and release both...

Thank you dear @The Hat it was kind from you to reply me, realy I know what you mean I will send you the picture of button i pressed it exactly like your discription above

Thank you alot @The Hat I did exactly like what you said But when l press resume button 5 times and then release both power and resume button the power LED doesn't flash, instead the red triangle LED below the resume button flashed and the printer did not enter the service mode thanks again. ..

keep it up

What you mean by factory default? ?and how I can use it? Thanks