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Hi thanks for your reply, I have already tried that thanks, when you say the strip goes through slits I take it you mean an optical eye, if so could it therefore be dislodged from its normal path that it would take or is that not possible. Many thanks Ste.

Hi My 1500w has a problem, recently developed a fault on start up. When I start it up the print head carriage has suddenly developed a mind of its own, it starts slamming about and goes to the very far left and makes a loud grinding noise and then stops altogether with two red lights flash...