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Hello there The Hat, looking at the link provided for the service program, all I received was a printout of the service program page but no actual service program. Do you provide it or do I have to look elsewhere? Many thanks

I also need to discuss the 3rd party inks and this printer. I own two Pro1 printers. I had decided to take a shot in the dark and purchase inks from China. I purchased 120 cartridges, ten of each colour and swapped out as required and they have performed flawlessly and produced quite beautiful...

Hello again, just had an email from Canon.co.nz and it seems that everyone is wrong ..B500 error code indicating a faulty printhead!!! Couldn't talk with Canon today but will tomorrow.

Hello there 'The Hat', thanks for your quick response. I downloaded the link read through the instructions and as I was having a dry run with power off I started to wonder just how I arrived here and why was my printer inoperable. What stopped my printer, was it a mechanical failure, electrical...

Hello community ! I am a new member and need some advice on the error code B500 which has just killed my otherwise perfectly performing Pro 1. I print every weekend without fail. Saturday printed 34 A3+ colour and B&W, beautiful quality! Sunday started the next batch all going well, replaced...