Recent content by NeptuneNancy

According to Canon (finally) the purge pads are part of the purge unit. It took them awhile to find this out for me. (Thanks, on30trainman - you got it right!) It would have been about $25 including shipping. As I would have to wait until the purge unit got here, and in that amount of...

Thanks, leo8088. (You're not named after the old Motorola 8088 chip, are you? :) ) It seemed easy enough to remove this little pad, and then put it back, as per advice I had read online this morning. Unfortunately, the tweezers I had used was from a computer repair kit, not too rigid, the...

Canon had me on hold forever, so I decided to have them call me back. In the meantime, I called a local repair place, but one that unfortunately only deals with laser printers. The man I spoke with was very helpful, though, and tried to find the part for me. Unfortunately, there's no...

Thanks, Steve. I'm trying not to use the printer until I can replace the pad. Now that I have a name to call it, I can call Canon. Thanks again~

This morning, after printing one page, we got an error code on the MX850 - "5C00" (if I'm remembering correctly). Looking online, I read that "fixing" this problem involved absorbing the ink from a small, approximatey 1" square foam pad that resides under the ink carriage when it's positioned...